Introduction
NAO Technologies Private Limited ("NAO", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://buildnao.com) or use our IT services and consulting offerings.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
1.1 Information You Provide to Us
We collect information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Request information about our services
- Enter into a service agreement with us
- Communicate with us via email or other channels
- Subscribe to our newsletters or updates
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Company name and job title
- Project requirements and business information
- Payment and billing information
- Any other information you choose to provide
1.2 Information Automatically Collected
When you visit our website, we may automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Click patterns and website navigation information
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Delivery: To provide, maintain, and improve our IT services and consulting offerings
- Communication: To respond to your inquiries, provide customer support, and send you technical notices and updates
- Project Management: To manage and execute software development projects and consulting engagements
- Business Operations: To process payments, maintain accounts, and fulfill contractual obligations
- Marketing: To send you information about our services, with your consent where required
- Analytics: To understand how our website and services are being used and to improve them
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Security: To protect against fraud, unauthorized access, and other security issues
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Hosting and cloud infrastructure providers (Cloudflare)
- Payment processors
- Email service providers
- Analytics providers
3.2 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
3.4 With Your Consent
We may share your information for any other purpose with your consent.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS
- Secure hosting infrastructure through Cloudflare CDN
- Access controls and authentication mechanisms
- Regular security assessments and updates
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your personal information
- Portability: Request transfer of your information to another service provider
- Withdrawal of Consent: Withdraw consent for processing where we rely on consent
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
We may use the following types of cookies:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our website
- Functional Cookies: Remember your preferences and settings
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can delete such information.
10. International Data Transfers
NAO Technologies operates in India with offices in Germany. Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
NAO Technologies Private Limited
Delhi, India
Email: [email protected]
Website: https://buildnao.com
CIN: Ask Us when you need it
GST: Ask Us when you need it
Note: This Privacy Policy is compliant with Indian data protection laws and international best practices. For clients in the European Union, additional GDPR-specific provisions may apply as outlined in our service agreements.